Terms And Conditions
Terms & Conditions
Welcome to Ashtec Surgical. By accessing or using our website, products, and services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. General
These Terms apply to all visitors, customers, and users of our website.
By using our website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent/guardian.
We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.
2. Products & Services
Ashtec Surgical provides surgical, dental, orthopedic, beauty, and eye care instruments.
Product descriptions, images, and specifications are provided for informational purposes only.
While we strive for accuracy, minor variations in design, color, or packaging may occur.
3. Orders & Payments
Orders placed through our website are subject to acceptance and availability.
Payment must be made in full before the order is processed.
We accept multiple secure payment methods, which are mentioned at checkout.
In case of payment issues, Ashtec Surgical reserves the right to cancel or delay an order.
4. Shipping & Delivery
We provide global shipping through trusted courier partners.
Delivery times may vary depending on destination and customs clearance.
Ashtec Surgical is not liable for delays caused by third-party courier services or unforeseen circumstances.
5. Returns & Refunds
Due to the nature of medical instruments, returns are only accepted for defective or incorrect items.
Customers must notify us within 7 working days of receiving the product.
Returned items must be unused, in original packaging, and accompanied by proof of purchase.
Refunds (if approved) will be processed using the original payment method.
6. Intellectual Property
All content on this website (logos, text, images, product descriptions, etc.) is the property of Ashtec Surgical and protected by copyright laws.
Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.
7. Limitation of Liability
Ashtec Surgical shall not be held responsible for any direct, indirect, or consequential damages resulting from the use of our products or website.
All instruments must be used by qualified professionals in accordance with industry standards.
8. Privacy & Data Protection
We value your privacy and handle personal data in accordance with our [Privacy Policy].
By using our website, you consent to the collection and use of your information as described in the Privacy Policy.
9. Governing Law
These Terms & Conditions are governed by the laws of Pakistan.
Any disputes arising from these Terms will be subject to the jurisdiction of the courts in Sialkot, Pakistan.
10. Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
📧 info@ashtecsurgicalworld.com
📞 +92 331 6106162 | +92 300 6161401
📍 Paris Road, Nishat Park, Sialkot, Pakistan